First impressions of the new ESR 5000 reach truck in European distribution centres: DSV Group
DSV is a global supplier of transport and logistics services, with offices in more than 50 countries. The group’s activities are divided across three business units: road transport, air and sea freight, and logistics solutions. These units form the basis of the highly efficient DSV global transport network.
‘We have to work 100% efficiently’, explains Thomas Schneider, Operations Manager at logistics specialist DSV; ‘we’ve only got 20 minutes to unload each full truck.’ The Neufahrn site on the outskirts of Munich is a high-volume distribution centre for one of the Germany’s leading pharmaceutical retail chains. The depot turns over 1,700 pallets every day, in two shifts lasting from 6.00 a.m. to 1.00 a.m. To keep the warehouse entrance free, newly delivered pallets must be stacked and stored as soon as they arrive. Which means the company’s new ESR 5000 reach trucks are working to full capacity – after just two months in service, they have already clocked up over 580 hours of operation between them.
‘We’ve worked with Crown reach trucks in the past, and were always very happy with them. But the new models allow us to shift more pallets in less time, without having to compromise on safety or efficiency. We can raise productivity still further because we can adjust so many of the truck’s settings to our own needs – the suspension seat, for example, or the steering column and the programmable heights in the rack select system. Also, tall drivers feel at home in the cabin because there’s so much head and leg room.’
Operators love the smooth, intuitive, fingertip-operated control levers, not least because they are easy to learn and use. Every model in the series allows customers to choose between different types of controls: multi-task, fingertip or dual lever.
At DSV, time pressure and the sheer size of the warehouse mean that operators use the Crown 360 Select™ steering feature to make their trucks as maneuverable as possible. This special steering system allows drivers to choose either 180° or a full 360° steer tyre rotation with a flick of switch.
Because the reach trucks are used to store pallets in drive-in racks, they are all fitted with 1.6 m long forks so they can lift two 800 mm pallets at a time. This space-saving storage method – half-pallets are stored one above the other in separate slots – is ideal for managing batches of identical articles such as kitchen rolls, cat food or detergent, where direct access to specific pallets in not required
Crown Equipment Corporation is one of the world’s largest manufacturers of electric lift trucks. Since the company first started building materials handling equipment in the 1950s, Crown products have won numerous industry accolades. From the smallest pallet trucks through to the largest VNA trucks, Crown uses leading-edge design, innovative engineering and high-quality manufacturing techniques to respond to the full range of customer needs, achieving exceptional standards of reliability and productivity.
Crown has a unique corporate structure, characterised by the highest levels of vertical integration in the industry. This enables the company to keep tight control of development, production and customer support. Up to 85 percent of the components used in Crown products are developed and manufactured by Crown in custom-built facilities. Crown is committed to offering customers superior value that reduces TCO (Total Cost of Ownership).
Crown Equipment Corporation is a family-owned business with head offices in the USA, Australia and Germany. Crown now operates a global distribution and service network with more than 70 fully-owned subsidiaries and over 300 independent dealerships.